Terms And Conditions

Terms & Conditions

Last updated: October 2025

Welcome to Reload Store
By accessing or making a purchase from www.reloadstore.com.au you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.

1. General Information

This website is operated by Reload, registered in Australia.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page. It is your responsibility to check this page periodically for changes.

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.
You must not transmit any worms, viruses, or destructive code.

3. Products and Services

All descriptions of products or pricing are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.

We make every effort to display our products as accurately as possible, but we cannot guarantee that your computer monitor’s display of color or texture will be perfectly accurate.

4. Orders and Payments

All orders placed through our website are subject to acceptance and availability.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.

Payments are processed securely via stripe , Shopify Payments, PayPal, Afterpay, etc.].
All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise.

5. Shipping and Delivery

We aim to process and ship all orders within the stated timeframes listed on our Shipping Policy page.
Shipping times may vary depending on location and courier delays beyond our control.

Once your order has been shipped, tracking information will be provided where applicable.
We are not responsible for lost or stolen parcels once they have been marked as delivered.

6. Returns and Refunds

Please refer to our Refund Policy page for full details.
We comply with the Australian Consumer Law, which guarantees your rights to a refund, repair, or replacement for faulty or damaged goods.

To be eligible for a return, your item must be unused and in the same condition that you received it.

7. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.
By using this website, you consent to the collection and use of your information as described there.

8. Intellectual Property

All content on this website—including images, text, logos, designs, and graphics—is the property of Reload or its licensors and is protected by copyright laws.
You may not use or reproduce any part of this website without written permission.

9. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
In no case shall Reload, our directors, employees, or affiliates be liable for any injury, loss, claim, or damages arising from your use of our products or services.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia.
Any disputes will be resolved in the courts of Victoria.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Reload
📧 Email: reloadclothingstore@gmail.com
📍 Address: 250 Center Dandenong Road
🌐 Website: www.reloadstore.com.au